Terms & Conditions

Welcome to our website. This website is owned by Tropicana Corporation Berhad whose head office is at Level 7, 9, 10, 11 & 12 of Tropicana City Office Tower, No. 3, Jalan SS20/27, 47400 Petaling Jaya, Selangor, Malaysia. If you continue to browse and use this website you are agreeing to comply with and to be bound by the terms and conditions contained herein ("the Website"). Any improper or unauthorised use of the Website is strictly prohibited.

The term "TROPICANA" or "us" or "we" refers to Tropicana Sierra Sdn Bhd (Company No. 289863-A) and the term "you" or "your" refers to the user or viewer of Tropicana's website.

If you do not agree with the terms and conditions contained herein, please cease using the Website and exit immediately.

1. Changes
   

   Tropicana reserves the right at any time and solely at Tropicana's discretion, to change, modify, add or remove any of the terms and conditions contained herein without notice. Your continued use of the Website indicates your acceptance of such changes or modifications.

2. Links To Other Websites
   

   Links to other websites provided at the Website are merely for your convenience and do not indicate or signify any endorsement, association, approval or warranty by Tropicana. Tropicana does not control and is not responsible for the contents of such websites and shall not be held liable for any injury or damages howsoever arising therefrom. You shall access and view any of the linked websites at your own risk.

3. Intellectual Property
   

   Unless otherwise noted, the Content contained on the Website is protected by copyrights, trademarks and/or other intellectual property rights. The Website is intended for personal use, illustration and information only. No Content may be copied, reproduced, published, uploaded, posted, transmitted or distributed in any way without written permission of Tropicana. Any unauthorised use of the Website including but not limited to any other internet, intranet, web or other site or computer environment is strictly prohibited.

   The trademarks, logos, characters and service marks displayed on the Website (whether registered or unregistered) belongs to Tropicana and shall not be used or modified in any manner. Nothing contained on the Website should be construed as granting of any license or right to use such intellectual property rights. Any improper or unauthorised use of any part of the Website is strictly prohibited. Tropicana reserves the right to bring any action arising from the improper or unauthorised use of the Website, including any action for infringement of Tropicana's trademarks and other intellectual property rights.

4. Privacy Policy
   

   All personal information provided to Tropicana shall be collected, used, protected and processed in accordance with the Personal Data Protection Act 2010 of Malaysia. For more details on how we collect, use, protect and process your personal information, please refer to our Privacy Policy

5. Limitation Of Liability
   

   In no event shall Tropicana or any of Tropicana's representatives, officers, directors, employees or party involved in creating, producing or delivering the website be held liable for any direct, indirect, punitive, special, incidental, consequential or indirect loss, injury or damages (including, without limitation, lost profits) arising out of or in connection with your access to, or the use of the Website and/or the Content.

6. Jurisdiction
   

   The terms and the conditions contained herein and the use of the Website shall be governed by and construed in accordance with the laws of Malaysia and you shall submit to the jurisdiction of the courts of Malaysia in all matters arising out of or in connection with such terms and conditions and the use of the Website.

7. Disclaimer
   

   Tropicana strives to ensure that the Content and the Website are accurate and reliable. However Tropicana does not warrant or guarantee as to the accuracy reliability of the Content and the Website including but not limited to information and material due to the occurrences of any inaccuracies or performance, completeness, suitability, timelines or errors. Any reliance on the Content and/or Website including use of any information and material at the Website shall be at your own risk. Tropicana makes no representations or warranties of any kind regarding the Website and the Content. It shall be your own responsibility to ensure that any information, material available through the website meet your specific requirements. Everything on the website is provided to you " AS IS" WITHOUT WARRANTY OF ANY KIND (EXPRESS OR IMPLIED). TROPICANA SHALL NOT BE LIABLE FOR ANY DAMAGE, LOSS OF PROFITS, INJURIES, SAVINGS/GOODWILL RESULTING FROM YOUR USE OR INABILITY TO USE INFORMATION PROVIDED FROM THE WEBSITE.

Privacy Policy

This Privacy Policy in accordance with the Personal Data Protection Act 2010 of Malaysia sets out how Tropicana Corporation Berhad (formerly known as Dijaya Corporation Berhad) and its subsidiaries (“Tropicana”) collects, uses and protects your personal information which you have provided to Tropicana.

The term “Tropicana” or “us” refers to Tropicana as the owner of this website. The term “you” or “your” refers to the user or viewer of Tropicana’s website.

1. Why Tropicana collect your personal information:

(A) Your personal information is collected for the following purposes:

1. for registration of a user account with Tropicana; 
2. to send you invites to Tropicana’s property launches, promotional materials, advertisements for marketing purposes; for administrative purposes;
3. for assessment and analysis of the market, Tropicana’s customers and/or potential customers in relation to Tropicana’s properties and services;
4. to monitor, review and improve Tropicana’s properties and services; 
5. to be used for internal record keeping;
6. for employment opportunities in the event you have provided information for such purposes; and
7. to alert and recommend properties similar to those properties you have purchased (if 
   any);

(B) For this purpose we collect personal information which includes but not limited to the following:- 

1. name, job title and company name; 
2. contact information including address, email address and phone number; 
3. details of your visits to Tropicana’s show units and/or website; 
4. information of your agents to enable Tropicana to provide marketing and promotional materials in relation to Tropicana’s properties and Tropicana Privilege Card; 
5. demographic information; 
6. gender, age and date of birth; and 
7. such other relevant information to enable Tropicana to provide you with Tropicana’s services and products.

2. How Tropicana collects your personal information 

Tropicana collects this information when you purchase property through Tropicana’s show units or soft launches, when you register your user account or when you telephone or email Tropicana or correspond with Tropicana. 

By providing your personal information to Tropicana, you have agreed to give your consent to the processing of your personal information by Tropicana for the stated lawful purposes when your personal information was collected. Tropicana shall not process your personal information unless you have given consent to the processing of your personal information. “Processing” means collecting, recording, holding or storing your personal information or carrying out any operation or set of operations on your personal information.

3. Direct Marketing 

Tropicana may use your personal information for marketing purposes, in particular to present you with advertisements, marketing and/or promotional materials informing about our properties and/or conduct free prize draws and prize competitions and such other information in relation to our properties which we believe may be of interest to you. 

Tropicana will send you advertisements, marketing and/or promotional materials or information in relation to our properties, if you have elected to receive such information when you register with Tropicana. 

If at any time you wish to stop receiving these advertisements, marketing and/or promotional materials, you can do so by using the unsubscribe information on every such mailing, by updating your user profile or account data or by contacting Tropicana (see below for details on how to contact Tropicana). 

4. Sharing of your personal information 

Tropicana do not sell, rent, or lease Tropicana’s customer information to third parties. Tropicana may however share and/or disclose your personal information to third parties in the following circumstances:

1. for purposes of providing Tropicana’s services to you; 
2. where Tropicana is required to do so by law, any stock exchange regulation or any binding judgment, order or requirement of any court or other competent authority; 
3. where you have consented to such disclosure.

Please exercise caution when participating in any blogs, forums and discussion pages including via Tropicana website so that your personal information is not disclosed to other parties which Tropicana will not be responsible for. 

5. Security 

Tropicana is committed and will use Tropicana’s best endeavour to ensure that your personal information is kept and stored securely. 

On that premise, Tropicana have adopted the following measures: 

• using encryption, where appropriate; 
• using password protection, where appropriate; and 
• only Tropicana’s authorised employees are permitted to access your personal information for the purposes stipulated in this Privacy Policy. 

6. Links to external content resources 

Tropicana’s website may link or direct you to other websites or external content resources which are not within our control. Whilst we will use our best endeavour to ensure that we link or direct you only to websites that share our privacy and security standards, we are not in the position to guarantee the same and we will not be responsible for the protection and privacy of any personal information which you provide on those websites. You should therefore exercise caution including reviewing the privacy policy of those websites before disclosing any personal information. 

7. Web tracking (cookies and web beacons) 

Tropicana use cookies (small text files that store information on your hard drive) for certain functions and operations of our websites. 

Cookies help Tropicana to understand which sections of Tropicana’s websites are frequently visited. With this information Tropicana is able to adapt Tropicana’s properties and/or website to suit your demands and to provide you with a more customised and personalised user experience. For example, cookies allow Tropicana to ensure that the information displayed on your next visit will match your user preferences. 

You may configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. For example, on Microsoft Internet Explorer 
you can disable or delete cookies by selecting “Tools/Internet Options”. 

Please note that Tropicana’s websites are designed to work with cookies and disabling cookies may affect your usage of Tropicana’s websites and may prevent you from taking full advantage of Tropicana’s services at Tropicana’s websites. Tropicana do not exchange 
cookies with any third party websites or external data suppliers, except with third parties working with Tropicana to provide Tropicana’s services to you. 

Tropicana’s websites and the communications generated from using and/or registering to Tropicana’s websites, such as promotional emails, may contain electronic images known as “web beacons”. Web beacons generally work in conjunction with cookies, and Tropicana 
may use them in the same way Tropicana uses cookies (see above). 

8. Retention of your personal information 

All your personal information collected by Tropicana will be retained with Tropicana and Tropicana shall not keep your personal information longer than is necessary for the fulfilment of the lawful purposes to which it was obtained for. 

9. Access to your personal information 

You may request for a copy of your personal information which you have provided to Tropicana by submitting your request in writing specifying the personal information you wish to access including any discount or reference numbers where applicable to Tropicana in 
which a fee will be charged to you (if necessary) and you will need to provide a copy of the following documents with your written request to enable Tropicana to verify your identity:

1. NRIC; 
2. driving licence; and/or 
3. electricity bill.

11. Changes 

Tropicana may amend this Privacy Policy from time to time by posting the changes on this page. Please visit Tropicana’s website from time to time to ensure that you are kept up to date. 

12. Choice to your personal information 

You may choose to restrict the collection or use of your personal information in the following ways:- 

1. whenever you are asked to fill a form on the website, you may indicate in the remarks column that you do not want your personal information to be used for direct marketing purposes; and/or 
2. if you have previously agreed to Tropicana using your personal information for direct marketing purpose, you can change this at any time by clicking the link in Tropicana’s Electronic Direct Mail (“EDM“) to unsubscribe the service upon receiving the EDM from Tropicana.

13. Contact 

Tropicana welcomes your views and feedback about Tropicana’s Privacy Policy. Please help Tropicana to ensure that the personal information which you have provided to Tropicana is accurate and up to date. If you have any queries or comments please contact our Customer Loyalty & Service at 03-7728 3018, email to [email protected] or you may also write to Tropicana at Level 10-12, Tropicana City Office Tower, No. 3, Jalan SS20/27, 47400 Petaling Jaya, Selangor Darul Ehsan. 

Updated as at 30 July 2013

Disclaimer

1. Tropicana Corporation Berhad reserves the right at its discretion to modify the terms and conditions under which this website offered. Use of this website after the posting of any such modification constitutes your agreement to be bound by the terms and conditions as modified.
2. If you do not agree with the terms and conditions of this website and do not wish to be bound by them, please do not use this website or download any materials from this website.
3. All material ("Materials") displayed or transmitted on this site, including but not limited to text, photographs, images, illustrations, video clips, audio clips, and graphics are owned by Tropicana Corporation Berhad and is protected by Malaysian and international copyright, trademarks, service marks, and other proprietary rights, laws and treaties.
4. Except as provided in this agreement, you may not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the Materials carried on this site, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the Materials. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the Materials.
5. You cannot make copy of any of the Materials carried by Tropicana Corporation Berhad. You may not archive or retain any of the Materials accessed on this website without the express written permission of Tropicana Corporation Berhad. All requests for archiving, republication or retention of any part of the Materials must be in writing to Tropicana Corporation Berhad, clearly stating the purpose and manner in which the Material will be used. Requests for permission to archive, retain, or republish any part of the Materials may be submitted to Tropicana Corporation Berhad;
6. You acquire no rights or license whatsoever in the Materials other than the limited rights to use the site in accordance with these terms and conditions. Any of the Materials accessed or downloaded from this site must be accessed or downloaded in accordance with the terms and conditions of use specified in this agreement. Tropicana Corporation Berhad reserves any rights not expressly granted under these terms and conditions of use
7. Tropicana Corporation Berhad reserves the right to modify, update, suspend, discontinue, or restrict the use of or access to this website or any portion of this website, at any time and without notice or liability.
8. Although all information and materials carried on this website is believed to be reliable, Tropicana Corporation Berhad makes no representation, neither expressly or impliedly, as to the accuracy, completeness, timeliness or reliability of the materials or any information on this website. By using this website or by relying on any of the materials or information carried on this website, you assume all the risk and responsibility arising out of use or reliance on this website.
9. Tropicana Corporation Berhad expressly disclaims any warranties, expressly or implied, including but not limited to any warranties of merchantability or fitness for a particular purpose or against infringement. Tropicana Golf & Country Resortshall not be liable to you or anyone else for any loss or damages whatsoever, including but not limited to any direct, indirect, special, consequential, incidental, punitive, or other damages arising out of the use of or inability to use this website or any materials carried on this website.
10. This website may from time to time contain links or pointers to Internet sites maintained by third parties. Tropicana Corporation Berhad does not operate or control in any way any information, products or services on these third-party sites and Tropicana Corporation Berha d expressly disclaims any responsibility for such third-party sites, which are provided for your convenience on an "as is" basis without warranties of any kind, express or implied.
11. All e-mail sent to the e-mail addresses of the TropicanaCorporation Berhad becomes the property of Tropicana Corporation Berhad. Tropicana Corporation Berhad reserves the right, but shall not be obligated to, publish any email message received, in whole or in part, or make such other use as Tropicana Corporation Berhad in its sole discretion sees fit.